The Value of UX

Key insight

based on the LinkedIn Post from Johannes Robier

UX means finding out what people need and creating the right tools, and it takes a whole team to get it right.

Thomas has worked in UX for over 30 years, long before most people even knew what UX was. He does it because he wants to make life easier for people, especially in their work.

For him, the heart of UX is simple: understand what people need, then give them tools that help. UX isn’t just a single job or skill, it’s many different roles working together.

Designers, researchers, managers, everyone adds something. And while product managers or developers might think about the user too, UX experts bring special skills to do it right.